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Terms and Conditions

BitXchange Terms and Conditions

The terms and conditions contained in this Legal Notice will apply to all pages within the Site Map of this Website.

Publioo FindTech, S.L., with address in Rúa do Cobre, Parcela A/1, Apdo. 194, 15100, Carballo, A Coruña, SPAIN and N.I.F. B-70528690, registered in the Commercial Register of A Coruña, volume 3624, folio 95, Inscription 1 with Sheet C-55986, is the owner of the website: https://www.BitXchange.es through which the BitXchange platform is accessed

  1. OVERVIEW

These general conditions apply to any business relationship between the customer and BitXchange.

Publioo Findtech S.L. (hereinafter Publioo) is the Company responsible for the www.BitXchange.es website, as well as its content, its main activity being to provide a service that allows the Customer to buy and sell cryptocurrencies through the Web platform or own exchange application.

These conditions must be accepted by the customer in order to use BitXchange's services through the www.BitXchange.es website (hereinafter, URL) or through the Smartphone and Tablet app located on Google Play, App Store, (hereinafter, APP).

If you do not agree to these terms in the request for the services or in the registration process, you will not be able to use our platform.

With the express acceptance of these GENERAL CONDITIONS, it is understood that the customer has fully accepted the contract and that, therefore, he has previously read and understood each and every one of the terms, obliging himself to comply with all the specifications established therein.

  1. SERVICES PROVIDED BY PUBLIOO

The purpose of this contract is the provision of a cryptocurrency purchase and sale service through the Web platform or Application.

BitXchange will be responsible for the correct provision of the services through the Application. The customer agrees to use the platform in a responsible manner, exonerating BitXchange from any liability arising from improper, erroneous or illegal use of the web platform or Application.

BitXchange does not engage in any financial activity.

  1. ENTRY INTO FORCE OF THE GENERAL CONDITIONS

The General Conditions will enter into force and, therefore, will apply to BitXchange and the Customer, from the moment the following conditions are met: Having given the customer compliance with them by checking the boxes of "I have read and accept the general conditions" enabled in the application.

However, and in compliance with the provisions of article 28 of Law 34/2002 of July 11 of Services of the information society and electronic commerce, within a maximum period of twenty-four hours from the entry into force of the General Conditions, BitXchange will confirm the acceptance of these General Conditions confirming the entry into force of the contract.

Registered Users will be responsible at all times for the custody of their access key, assuming accordingly any damages that may arise from their misuse, as well as the transfer, disclosure or loss thereof. For this purpose, access to restricted areas and/or use of the Contents made under the key of a Registered User will be reputed to have been made by such Registered User, who will in any case be responding to such access and use. Registered Users may modify their unique key at any time as indicated on the Website. In case of forgetting the key or any other circumstance that poses a risk of access and / or use by unauthorized third parties, Registered Users must immediately communicate it to www.BitXchange.es in order for it to proceed immediately to the blocking and replacement of the same.

Comments: When visitors leave comments on the web, we collect the data displayed in the feedback form, as well as the visitor's IP address and browser's chain of user agents to help detect spam.

Media: If you upload images to the web you should avoid uploading images with included location data (GPS EXIF). Web visitors can download and extract any location data from the images on the web.

  1. COOKIES AND LOG FILES

The owner may place a "cookie" on the hard drive of his computer in order to recognize him as a recurring user and personalize his use of the Website. The cookie will be stored on your computer's hard drive until you delete it. You can have your browser notify you of the presence of cookies or reject them automatically. If you reject cookies you may continue to use the Website, although this may result in the limitation of the use of some of the features or prevent the proper functioning of the Website.

If you leave a comment on our site you can choose to save your name, email address and web in cookies. This is for your convenience, so you don't have to fill in your data again when you leave another comment. These cookies will last one year.

If you have an account and you connect to this site, we will install a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is deleted when you close the browser.

When you log in, we will also install several cookies to save your login information and your screen display options. Logon cookies last two days, and screen-option cookies last one year. If you select "Remember Me", your login will last for two weeks. If you leave your account, logon cookies will be deleted.

More information on: Cookies Policy.

  1. Privacy Policy

The privacy policy contained in these General Conditions must be accepted in conjunction with them. The information you provide to Publioo is absolutely necessary and is intended to be able to provide you with the necessary services so that you, through the platform, can carry out the sale and conversion of CRIPTOMONEDAS with total security. The data required and which will be listed below will be processed in accordance with the applicable data protection legislation. Your personal data will not be sold or transferred to third parties without your express consent. BitXchange reserves the right to modify its conditions without prior notice, and it is the responsibility of the user to review these conditions. The customer shall be deemed to have fully accepted the new policy after the modification of the Privacy Policy has been made available to all customers after the modification of the Privacy Policy has been made available to all customers. The customer may state during that same period that he/she does not agree with the update of the Privacy Policy and then this will mean the customer's cancellation in the BitXchange service.

  1. LINKS TO EXTERNAL PAGES

In the application you will find links to third-party websites, which are governed by their own conditions, not being BitXchange responsible for the operations that through those entities outside BitXchange can perform. Likewise, the Privacy Policy of these entities is alien to BitXchange, so the customer must take this into account to know that both the General Conditions and the Privacy Policy are solely the responsibility of each entity.

  1. UNDERAGE

Minors may not use the services that BitXchange provides through the website or application, so any request to join a BitXchange member of a child under eighteen years of age (18) will be denied. IF YOU ARE UNDER THIS AGE, YOU MUST REFRAIN FROM PROVIDING US WITH PERSONAL INFORMATION.

  1. INFORMATION ABOUT CRYPTOCURRENCIES

Transactions in cryptocurrencies are carried out directly, without the need for an intermediary. Unlike most currencies, cryptocurrencies are not supported by any government or rely on trust in any central issuer, but use other systems to prevent double spending and reach consensus among all nodes that make up the network.

Every transaction that is made between Customers on your network is registered and a digital signature is created to prevent fraud and counterfeiting, being stored on the network permanently.

Transactions made with cryptoactives can be verified through some internet addresses such as www.blockchain.info/ which do not allow to identify the BitXchange Client involved in a transaction. The customer must know that the system cannot guarantee complete anonymity.

Due to complex encryption and security procedures, counterfeiting or cryptocurrency theft is highly unlikely, but there is a risk that procedures or software will fail. The payments made by the client in cryptocurrencies are irreversible, and computer errors in legitimate cryptocurrency payments are very low as the system performs checks to avoid it. Most payment errors are caused by human error when entering erroneous data, so BitXchange is not responsible for payments that have not been made to the BitXchange address.

  1. INFORMATION AND DOCUMENTATION

They may make use of the Platform or the Application and, therefore, the services that are made available to the client, all those natural or legal persons who access the site, register on the platform and provide the information requested during the registration process.

Depending on the service different levels of information will be requested, in order to allow a service with more functionalities for the end user, from a mobile phone number and amount of the operation, to also first and last name, customer name and password, email address, security code sent to the email, security code required for double authentication , profession and date of birth.

The type of customer will also determine the information to be requested depending on whether it is a natural or legal person, requiring information such as ID card, residence card, foreign identity card or passport, invoices, videoconference, deeds, shareholding structure, accreditation of business activity, etc., in application of the provisions of Law 10/2010, of April 28, on the prevention of money laundering and the financing of terrorism and other applicable legislation if deemed appropriate.

By providing us with your personal data on the Website, you are expressing your acceptance of the processing and communication of your personal data in the form provided in this Personal Data Processing Policy. If you prefer that the owner does not collect personal information about you, please do not provide it to us.

The owner may use the personal information provided to us in a dissociated manner (without personal identification) for internal purposes, such as the elaboration of statistics. Thus, the owner may collect, store or accumulate certain non-personal information regarding his use of the Website, such as information indicating which of our pages are most popular.

BitXchange.es provides access to a multitude of information, services, programs or data (hereinafter, "the contents") on the Internet belonging to the administrator to which the Customer may have access. The Customer assumes responsibility for the use of the portal. This responsibility extends to the registry that would be required to access certain services or content.

The Customer undertakes to make appropriate use of the contents and services (such as chat services, discussion forums or newsgroups) that BitXchange.es offers through its portal and without limitation, not to use them to (i) engage in illegal activities, illegal or contrary to good faith and public order; (ii) disseminate content or propaganda of a racist, xenophobic, pornographic-illegal nature, apology of terrorism or attack on human rights; (iii) cause damage to the physical and logical systems of the portal, its suppliers or third parties, introduce or disseminate computer viruses or any other physical or logical systems that are likely to cause the aforementioned damage; (iv) attempt to access and, where appropriate, use other users' email accounts and modify or manipulate their messages.BitXchange.es reserves the right to withdraw all comments and contributions that violate respect for the dignity of the person, that are discriminatory, xenophobic, racist, pornographic, that violate youth or children, order or public safety or that, in its opinion, are not suitable for publication. In any case, BitXchange.es will not be responsible for the opinions expressed by users through forums, chats, or other participation tools.

  • 1. Purpose: Username and email address: This information is essential to be able to perform the service and manage its services, and allows us to offer users services and functionalities that best suit their needs. In order to have a much more efficient communication with your customers. You will be able to provide your users with commercial information about your promotions through different means (including email, SMS, etc.), for processes such as: confirmation of services, modification of services, registration form and access data, modification of password, information about the status of the service, change of service situation, as well as any information that we believe may be of interest to you (products and / or services, display advertising or special promotions or made exclusively for the user, banners and any other information relevant to the user).
  • 2. Legitimation: The user's consent when requesting information from us through our contact form and by checking the acceptance box for sending information.
  • 3. Preservation: Once your request is made through our form or answered by email, if you have not generated a new treatment, and if you have agreed to receive commercial shipments, until you request the withdrawal of them.
  • 4 Recipients of your data: Your data is confidential and will not be transferred to third parties, unless there is a legal obligation.
  • 5. Data Update: It is important that in order for us to keep your personal data up to date, please inform us whenever there have been any changes to them, otherwise we are not responsible for the veracity of the same.

We are not responsible for the privacy policy regarding personal data that you may provide to third parties through the links available on our website.

Publioo may ask you for additional information in order to learn more about you as a customer or to do so through a third party. If any imdirection is inferred from the third party's report in the data provided, Publioo reserves the right to unilaterally cancel the contract for the provision of services that joins them.

9.2 Rights of Access, Rectification, Cancellation and Opposition

You have the right to exercise your rights of access, rectification or cancellation of your data or oppose the processing of your personal data, by communicating it in writing to the owner via e-mail.

Anyone can withdraw their consent at any time, when it has been granted for the processing of their data.

You may also exercise the following rights:

  • Request access to or rectification of your personal data when it is inaccurate.
  • Request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
  • Request the limitation of your treatment in certain circumstances.
  • Request opposition to the processing of your data for reasons related to your particular situation.
  • Request the portability of the data in the cases provided for in the regulations.
  • Other rights recognized in the applicable regulations.

9.3 Right to Exclusion

The owner will pursue the breach of these conditions as well as any improper use of its portal by exercising all civil and criminal actions that may correspond to it in law.

The owner reserves the right to deny or withdraw access to the portal and/or the services offered without prior notice, at his own request or from a third party, to those users who fail to comply with these General Conditions of Use.

  1. ECONOMIC AND TEMPORARY LIMITS ON OPERATIONS

BitXchange customers can find information regarding the limits of the services offered, as well as the price or fees for using them by accessing the Limits and Prices section of the website. (/rates).

  1. PRICE OF SERVICE

The service provided to the client through the BitXchange platform will generate the following fees and/or commissions, which can be consulted in the commissions and limits section of the website (/fees):

The total number of cryptocurrencies to be sold and which we will subsequently convert is calculated by obtaining the current price of each cryptocurrency. This price (conversion price) is calculated based on supply and demand on our platform.

The price of BitXchange Cash-In and Cash-Out services is determined by your relationships with third parties. In the event of a change in the conditions of use of the same, BitXchange reserves the right to modify the conditions and may pass on the changes in those conditions on its customers.

  1. CONTRACT DURATION

This contract lasts one year from its acceptance and signature, being automatically extended for periods of equal duration, indefinitely, unless either party communicates to the other its intention not to extend. However, the customer may at any time request the termination of the contract. As long as you have fulfilled and completed all your payment obligations to BitXchange.

  1. INFORMATION ABOUT THE OPERATING PROTOCOL

13.1.- General information.

To be able to trade on the BitXchange platform. If you wish to buy cryptocurrencies you must first own a cryptocurrency wallet or public address with their respective private keys associated with them. On the other hand, if you want to exchange cryptocurrencies for FIAT money, you must have cryptocurrencies in a wallet under your control.

You must also accept in all its terms these General Conditions and Privacy Policy by checking the check-box after consultation of them through the hyperlinks established for this purpose.

BitXchange, in accordance with the provisions of article 27.1 of Law 34/2002, of July 11, services of the information society and electronic commerce, expressly states that it will archive the electronic document in which the contracting of the Service is registered, which will be formalized in the corresponding language.

If it deems appropriate, BitXchange may require the Customer to deliver the data it deems relevant for the purpose of complying with Law 10/2010 on The Prevention of Money Laundering and financing of terrorism; In the event that the Customer refuses to grant this data, BitXchange may unilaterally terminate the service.

BitXchnage reserves the right to temporarily suspend the client's operations, until it has been able to confirm its legitimacy.

13.2 Buying cryptocurrencies

The platform allows the purchase of cryptocurrencies with legal tender currency.

The customer must enter on the website or application the amount of cryptocurrencies that he/she wishes to purchase, his/her email address, his/her name and the public address of his/her wallet in which he/she wants to receive the cryptocurrencies.

The user will then be redirected to the payment process of the selected Cash-In medium, where they must make the payment using their personal credentials.

Once the payment process is complete, and after the legal course money has arrived in BitXchange, the user will receive a cryptocurrency transfer to their wallet.

BitXchange is not responsible if the destination address indicated by the customer on the purchase form is incorrect or if it cannot manage your private key that authorizes you to trade with the purchased cryptocurrencies.

13.2.1 Purchase by Bank Transfer

For purchases made by bank transfer, the customer must send proof of payment to BitXchange. The conversion price will be the one existing at the time of receipt and manual validation by BitXchange of the proof of payment.

In all bank transfers ordering, reference and amount must be coincident with the registered user and the data previously provided. Otherwise, additional information may be required, even if the return of the same occurs, with the customer being the costs arising from it plus a penalty of fifteen euros (15 euros).

13.2.2 Buy with Sofort

Payment with Sofort does not offer same-business-day cryptocurrency delivery, if that's what you're looking for, check out the other payment methods.

Sofort is an online payment system owned by the financial company Klarna Bank AB https://www.klarna.com/sofort/ that allows transfers in an assisted, secure, unregistryed way and with the only requirement to have a bank account in any of the banks admitted in the countries it operates (Austria, Germany, Belgium, Netherlands, Italy, France and Spain).

For the easy purchase service of cryptocurrencies, the user must log in with their bank credentials through the SOFORT platform to which they will be redirected to automate the transfer after reviewing and confirming the purchase data.

Sofort is responsible for notifying and insuring BitXchange that the payment has been made, freeing the buyer from having to present proof of income.

Payments from bank accounts whose holder is different from the registered user or whose reference and amount do not match the data previously provided will not be accepted. In these cases, additional information may be required, even if the payment is refunded, with the customer being the customer's account the costs arising from it plus a penalty of fifteen euros (15 euros).

Completing the payment process using Sofort reserves the customer's cryptocurrencies. As soon as the payment is received the same as a bank transfer, the delivery of cryptocurrencies is not offered on the same working day.

13.2.3 Card Purchase

Credit and debit cards are accepted.

Since the payment is made by card, the processing time should be in a few minutes and the sending of the cryptocurrencies to the address provided will be made within a minimum of twenty-four hours after the payment has been successfully made.

13.3 Cryptocurrency sale

The Platform allows the conversion of cryptopmonedas into legal tender.

For the provision of the BitXchange service you will buy from the Customer the cryptocurrency equivalent of the euro cash that the customer wishes to obtain discounting the different applicable cost types.

The Website or application will automatically inform you of the amount in cryptocurrencies to be sent and the destination public address or wallet. In the event that the user sends an incorrect cryptocurrency to the address indicated, BitxChange is not responsible and the cryptocurrencies will not be returned.

All shipments of cryptocurrencies from the client to the BitXchange platform, can be checked in the search engine blockchain.info.

The customer will be able to choose how they wish to receive the cash in the terms specified below.

There will be no sale in the event that fewer cryptocurrencies have been out of time or fewer cryptocurrencies have been sent than indicated. Notwithstanding the above, BitXchange may provide a customized solution that the user must confirm via email. In case the solution is not satisfactory or BitXchange is not offered it will ask for an address to the customer where to return the cryptocurrencies, being the customer's account the costs of the transaction.

13.3.1 Sale with Halcash

It consists of the withdrawal of cash almost instantly through any of the financial institutions of Spain associated with the HalCash Network (www.halcash.com).

In this mode it is necessary to indicate the mobile phone number with which the withdrawal of the cash will be made.

Once BitXchange confirms the deposit of the amount of cryptocurrencies made by the client, the amount in euros is automatically sent to the Hal-Cash provider.

The customer will receive two codes, an authorization code provided on the website or application itself and another additional one that will be sent via SMS to the mobile phone entered by it.

Then, through the network of associated CASHiers the customer, using the telephone number, the amount of the operation and the two codes provided, can proceed to the withdrawal of cash.

BitXchange is not responsible if the collection data provided by the user is incorrect or if the user does not have access to the destination previously indicated.

The customer has a period of 10 days for the withdrawal of cash from the Cashier. If the money has not been withdrawn, the money will be refunded with a commission of 10 euros.

13.3.2 Sale with Transfer

The customer must provide the details of the bank account in which he/she wants to receive legal tender money and verify the informational summary of the transaction before giving the order to send euros to his bank account.

13.4 Supported Cryptocurrencies

Below is the ratio of cryptocurrencies supported by the BitXchange platform or application:

  • Bitcoin
  • Bytecoin
  • Cardano
  • Dash
  • Dogecoin
  • Eos
  • Ethereum
  • IOSToken
  • Iota
  • Litecoin
  • Monero
  • Ripple
  • Siacoin
  • Tether
  • Tezon
  • Tron
  • Zcash
  • Jillion

13.5 Affiliate Program

It is a program that encourages people who recommend BitXchange services to family and friends. The incentive consists of 50% of BitXchange's profit.

The invitation must be made through an affiliate link that is obtained by accessing the Affiliate Panel as a registered user by clicking here.

To benefit from the affiliate program it is essential that the person referred to register on the BitXchange website through the link provided.

We recommend that you ensure that the distribution of the affiliate link is correct and make sure that the referred persons enter through that link in a browsing session that accepts cookies and that the links shared by social networks, whatsapp or telegram have not been modified showing themselves as a summary view of the link sent. In order for the referred persons to be registered and posted to the affiliate panel, follow the process described in the following link Why is an affiliate not listed on my dashboard?

BitXchange does not manually refer any user accounts to another.

The customer can follow through his Affiliation Panel the evolution of the incentives received that is computed in euros. Once you reach a minimum amount of 30 euros you can request a withdrawal in Cryptocurrencies. The deadline for sending the funds is about 24 hours from the request.

The exchange rate that is applied to convert the euros, is the quote that BitXchange marks at the time of withdrawal.

13.6 Additional information

In order to facilitate the understanding of the use of the services provided, BitXchange makes available to the customer through its website, additional detailed information about the registration, purchase and sale processes, as well as other information related to the affiliate program or the basic concepts about Cryptocurrencies.

  1. Obligations.

    PUBLIOO undertakes to:

    1. To attend as diligently as possible to all queries that the Customer may order derived from the use of the services included in the website.
    2. Provide customer service in accordance with these conditions.
    3. Keep the BitXchange platform operational 24 hours a day, except temporary interruptions by web maintenance services, technical or computer problems such as internet crashes caused by any cause, computer attacks and similar situations that make it temporarily impossible to provide the service. This will be restored as soon as the incidents have been ted.
    4. Notify any movement that BitXchange may consider suspicious for the purpose of compromising the security of the customer's account, for further analysis of the customer.

     

    The Customer undertakes to:

    1. Provide the information required in the forms in the cases indicated in the previous sections when making a cryptocurrency sale.
    2. Confirm the acceptance of these General Conditions by checking the box in the application where you invite to accept the terms and conditions of BitXchange.
    3. Communicate to Publioo all the data necessary for the access and use of services that require prior identification that must be truthful, current and adjusted to reality.
    4. Take the necessary security measures, both personal and material, to maintain the confidentiality of relevant data provided by BitXchange or its partners, as well as immediately notify Publioo of the loss, loss, theft, theft or illegitimate access of your name, as well as your knowledge by third parties.
    5. Make appropriate use of the Services included in the BitXchange Platform, always in accordance with the legal order.
    6. Not to carry out any activity that hinders or interferes with the operation of the Services, included in the BitXchange Platform.
  2. RESPONSABILDITY

The user ensures that he understands and has the necessary knowledge to use blockchain systems and services, and that he is fully aware of the risks associated with buying and selling cryptocurrencies and using the blockchain. BitXchange shall not be liable for any loss of cryptocurrencies or situations that impede access to them, which may result from any action or omission of the Client.

The client agrees that the purchase/sale of cryptocurrencies may involve a high risk, due to price fluctuations that may lead to the increase or partial or total loss of the investment. The client acknowledges the risk posed by the sale of cryptocurrencies, so Publioo will not have any responsibility for the losses or profits that the client incurs when selling his cryptocurrencies to Publioo.

Publioo is not a financial institution or bank, so the cash that the client withdraws from the cashier as the final transaction, once the conversion to euros by BitXchange is not deposited in this Company, and neither this money nor the payment through cryptocurrency that the client makes through the BitXchange platform or application are protected by any state fund or insurance of the Spanish government.

Publioo does not carry out any type of advice to the client in any field, whether tax, economic, accounting, commercial or any other. Therefore, the decisions taken by the client are made in a personal way.

Cryptocurrency transactions are irreversible, so the customer must take the utmost precautions when making the payment or providing a public address of their correct wallet.

Publioo assumes no responsibility for internet network failures or for attacking the software of any hacker that results in the loss or disappearance of customer-owned cryptocurrencies.

The client declares to be aware of all the risks posed by the possession of cryptocurrencies so it exonerates Publioo from any liability for the loss of its cryptocurrencies.

Any impact on the operation of banks will be the sole responsibility of the banks.

Likewise, any incident arising from the use of payment methods and receipt of legal tender money shall be the sole responsibility of the provider of the same.

Notwithstanding the above in cases where an error may occur during the process of buying cryptocurrency sale, the customer may contact BitXchange support.

  1. EXCLUSIONS OF LIABILITY

The Services offered through the BitXchange Platform comply with the provisions of the Spanish legal system. BitXchange is not responsible for services that are not compliant with the provisions of the legal order of other countries to which the services offered through the BitXchange Platform may be provided.

BitXchange is released from any liability in the event of customer misuse of the BitXchange Platform.

BitXchange shall not be liable for any damages, losses that may be suffered as a result of events that could not have been foreseen, or that were foreseen to be unavoidable, either by chance or force majeure.

BitXchange is not responsible for any failure, technical error, accident, breakdown, manipulation, interruption in the Service or any other incident that may arise in equipment or technical services outside of BitXchange whose use is necessary for the provision of the Service.

BitXchange shall not be liable in cases of unavailability of the Service for reasons of force majeure or temporary suspension thereof for technical reasons.

BitXchange prohibits the purchase of cryptocurrency on BitXchange by paying a ransom typically requested by ransomware (such as Cryptolocker). In case you find yourself in this situation our team invites all users to contact the police and never make the payment.

The owner is not responsible, in any case, for damages of any kind that may cause, by way of example: errors or omissions in the contents, unavailability of the portal or the transmission of viruses or malicious or proprietary programs in the contents, despite having taken all the necessary technological measures to prevent it.

The Customer shall be liable for any damages that it may have caused to third parties, for the data provided, on an enumerative and non-limiting nature as a result of the following actions:

  • Use of data that is not up-to-date, false or that does not correspond to reality.
  • Use by third parties of the Customer's personal keys.
  1. PUBLIOO ASSIGNMENT AND SURROGACY

BitXchange, if it deems necessary, may assign or subcontract contracts concluded with clients to other entities to carry out the subject matter of the contract as set out in these General Conditions.

  1. TEMPORARY SUSPENSION OF ACTIVITY ON The BitXchange PLATFORM.

    The service may be interrupted by BitXchange temporarily and without prior notice in those maintenance tasks that are necessary for the proper functioning of the BitXchange Platform.

    Failure to comply with the following obligations listed by the BitXchange Client will result in a temporary suspension of service on the BitXchange platform:

    1. BitXchange's detection of suspicious operations.
    2. Lack of additional information required for customer identification.
    3. Do not accept any updates to the General Conditions or Privacy Policy.

    Suspension of service has the following consequences

    1. The Client will not have access to the platform during this period and therefore will not be able to perform any operation on it.
    2. This temporary suspension becomes final within THIRTY (30) days from the beginning of the temporary suspension, if your situation has not been regularized or updated with the information necessary to continue trading on the BitXchange Platform.
  2. EXTINCTION AND RESOLUTION

This contract shall be extinguished for the following reasons:

  1. For non-acceptance of the modification of the Privacy Policy, the General Conditions or the price of the service: The contract will be automatically extinguished.
  2. For non-compliance by e-parties with any essential obligation of the contract: The other party may unilaterally terminate this contract.
  1. By express wish of the customer: The customer may decide at any time to terminate the validity of this contract for which he must communicate his decision at the following address: https://bitxchange.es/soporte/. Where this contract is extinguished for any reason, the customer may not request BitXchange to undo the operation or transactions carried out over the duration of the contractual relationship. Therefore, no refunds of cryptocurrencies sold to BitXchange or cash refund (legal tender) can be requested.
  1. NULLITY OF SOME PROVISION

If for any reason any provision of these General Conditions is deemed null and void, this will not affect the rest of the provisions of the contract that will remain in force for the prescribed period.

  1. DATA PROTECTION

In compliance with the provisions of data protection legislation and, especially as referred to in Law 15/1999 of December 13, Protection of Personal Data, as well as its Implementing Regulations, R. Decree 1720/2007 of December 21, BitXchange informs you that your personal data provided will be incorporated into automated files owned by BitXchange, for processing in order to provide the contracted services. All data provided to BitXchange will be treated with the reservation and confidentiality required by current legislation on data protection, taking the necessary measures that prevent its loss, treatment and unauthorized access. The customer, if deemed appropriate, can exercise the rights that the legislation grants him, access, rectification, cancellation or opposition, putting in the subject line of the message "Data Protection", by sending an email to the address https://bitxchange.es/soporte/ or by sending a letter by postal mail exercising his right to the following address: Publioo Findtech, S.L., address in Rúa do Cobre, Parcela A/1, Apdo. 194, 15100, Carballo, A Coruña, SPAIN. All data that the client voluntarily provides to BitXchange will be collected in a file under the responsibility of BitXchange and that has previously been declared in the Spanish Data Protection Agency (www.agpd.es). On all occasions when the customer provides personal data to BitXchange, he must expressly accept the Privacy Policy, in which he is informed of the rights that the law grants him and how to exercise them. The data requested from the customer are necessary to provide the contracted service. For that reason, if the client does not want to provide that data, it will not be able to be discharged as a BitXchange member. The personal data provided by the customer will never be sold to third parties for marketing purposes unless previously the customer has expressly accepted that transfer. By accepting the Privacy Policy, you agree that your personal data and transactions may be disclosed to the competent authorities regarding money laundering, police and security forces, courts or governmental authorities of all kinds, whether national or international without limitation and with or without prior request and if the legislation in force at all times so requires.

  1. PREVENTION OF MONEY LAUNDERING

BitXchange's activity is not currently subject to Law 10/2010 on The Prevention of Money Laundering and Financing of Terrorism, and operations or transactions with virtual currencies and cryptocurrencies included within the type of obligated subjects marked in Article 2 of PBC Law 10/2010 are not currently found. However, BitXchange will voluntarily comply with current regulations on the prevention of money laundering and other complementary regulations. To this end, BitXchange informs you that such legislation requires, among other obligations, that it identify its clients documentaryly, obtain information on the nature of its professional or business activity and inform, either at the request of the Executive Service of the Commission for the Prevention of Money Laundering and Monetary Infringements, either ex officio, of any event or operation in respect of which there is any indication or certainty that it is related to money laundering.

  1. CUSTOMER SERVICE

The Customer has a Customer Service so that he can contact an agent directly at the following address: https://bitxchange.es/soporte/

  1. Billing

At the request of the user BitXchange will issue a ticket and copy of it for the deliveries of goods and services made in the course of its activity.

  1. INTELLECTUAL AND INDUSTRIAL PROPERTY

The owner owns all the intellectual and industrial property rights of its website, as well as the elements contained therein (including images, sound, audio, video, software or texts; trademarks or logos, color combinations, structure and design, selection of materials used, computer programs necessary for its operation, access and use, etc.). If you detect any anomalies in this compliance please inform the means of contact available on the same website.

All rights reserved. Pursuant to the provisions of articles 8 and 32.1, second paragraph, of the Law on Intellectual Property, the reproduction, distribution and public communication, including its modality of making available, all or part of the contents of this website, for commercial purposes, on any medium and by any technical means, without the authorization of the owner are expressly prohibited. The customer undertakes to respect the intellectual and industrial property rights owned by the creator. You can view the elements of the portal and even print them, copy them and store them on the hard drive of your computer or any other physical medium provided it is solely and exclusively for personal and private use. The customer must refrain from deleting, altering, circumventing or manipulating any protective device or security system that was installed on the owner's pages.

Access to this BitXchange Platform does not grant Customers any right or ownership over the intellectual or industrial property rights or content it hosts. Customers accessing this BitXchange Platform may not copy, modify, distribute, transmit, reproduce, publish, assign or sell the aforementioned elements or create new products or services derived from the information obtained without bitXchange's express written permission.

Alteration of the content or structure of this BitXchange Platform by the Customer is strictly prohibited.

BitXchange reserves the right to take appropriate legal action against Customers who violate or infringe intellectual property rights.

  1. Third parties

The owner may engage third parties to perform functions on their behalf in relation to the purposes for which their personal data may be collected, such as analyzing the information provided, hosting websites or providing integrated logistics services. Such third parties may have access to the personal information necessary for the performance of their duties, although they may not use such information for any other purpose and we will regulate our relationships with such third parties in the manner required by applicable personal data protection regulations.

Google Analytics, a web analytics service provided by Google, Inc., a Delaware company headquartered at 1600 Amphitheatre Parkway, Mountain View (California), CA 94043, United States ("Google"). Google Analytics uses "cookies", which are text files located on your computer, to help the website analyze how users use the website. The information generated by the cookie about your use of the website (including your IP address) will be directly transmitted and stored by Google on servers in the United States. Google will use this information for us for the purpose of following the track of its use of the website, compiling reports of the activity of the website and providing other services related to the activity of the website and the use of Internet. Google may transmit this information to third when so is it require the legislation, or when such third processed the information by has of Google. Google will not associate your IP address with any other data that is available to Google. You may refuse the processing of data or information by rejecting the use of cookies by selecting the appropriate settings of your browser, however, you should know that if you do so you may not be able to use the full functionality of this browser website. By using this website you consent to the processing of information about you by Google in the form and for the purposes indicated above.

Embedded content from other Web sites

Items on this site may include embedded content (e.g., videos, images, articles, etc.). The embedded content of other Web sites behaves exactly the same way as if the visitor had visited the other website.

These web sites can collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with embedded content if you have an account and are connected to that website.

  1. LINKS AND HYPERLINKS

The Website may contain links to/from other websites. You should know that the owner is not responsible for the practices that, in terms of processing personal data, other websites follow. This Personal Data Processing Policy applies only to the information we collect on the Website. We advise you to read the policies on the processing of personal data of other websites with which you link to/or from our Website or that you visit in another way.

In no event shall the owner assume any responsibility for the contents of any link belonging to a third party website, nor guarantee the technical availability, quality, reliability, accuracy, breadth, veracity, validity and constitutionality of any material or information contained in any such hyperlinks or other Internet sites.

  1. CREDIT CARD

28.1. Payment service provider data

The payment service will be provided by STRIPE PAYMENTS UK LIMITED, S.L. (hereinafter referred to as "Stripe"), a payment institution registered in the Special Register of Payment Institutions of the Bank of Spain.

28.2. Description of the service

Stripe will be responsible for the execution of card payment transactions through a Payment Gateway for the repayment of the amounts of the loan granted in accordance with the conditions contracted between the User and Publioo.

28.3. Authorization and order of payment transactions

The user consents and authorization for Stripe to execute the payment transactions arising from the contractual relationship between BitXchange and the User. Such authorization is granted at the time the User accepts BitXchange's contracting conditions with the loan application.

The operation starts the moment the card data is sent through the bitXchange web-enabled form: www.BitXchange.es

28.4. Expenses for the execution of payment transactions

The charges and credits generated by the different payment transactions, as well as the interest, commissions and expenses that may arise from the service, will be paid by BitXchange to Stripe through deductions in the settlement.

The Payment Service User will not pay any expenses or support any commission generated by the various payment transactions executed by Stripe.

28.5. Customer Service

Any claim by the User regarding the execution of the operations will be communicated by email to the attention of Stripe Customer Service

The User will not claim to Stripe for facts related to the service provided by BitXchange.

28.6. Data Protection

In order to comply with its commercial activities and legal obligations under Law 16/2009 on Payment Services and Law 10/2010 of April 28, on Prevention of Money Laundering and Financing of Terrorism, Stripe needs to collect personal data owned by the User. The personal data collected by Stripe will be treated strictly in accordance with the provisions of Organic Law 15/1999, of December 13, Protection of Personal Data and Royal Decree 1720/2007, of December 21, which approves the Regulations implementing Organic Law 15/1999, of December 13, on the protection of personal data. The User may exercise his rights of Access, Rectification, Cancellation and Opposition over the personal data collected and processed by Stripe in accordance with the provisions of the aforementioned regulations and must communicate his/her willingness to exercise any of these rights to the following address: info@stripe.com

  1. FINANCIAL DISCLAIMER

This site does not provide any type of investment recommendation, legal, tax, or other advice, and nothing included theree must be made as a basis for making investments or making decisions. In addition, the information contained on the site is published for general use and does not take into account specific investment objectives, financial situation or particular needs of any Client. Before deciding on any investment, you should get the right and specific professional advice.

The contents of this Website are for informational purposes only and under no circumstances should they be used or considered as a recommendation or offer to make any transaction accessible on the site.

  1. APPLICABLE LAW AND COMPETENT JURISDICTION

This contract shall be construed and governed by current Spanish law. Both parties, expressly waiing any law that may correspond to them, submit any interpretation or controversy resulting from this contract to the Courts and Tribunals of A Coruña.

IMPORTANT: Access and navigation by www.BitXchange.es, and/or the use of the services offered in these places implies that the user accepts the privacy policy, legal notice and conditions of use of this service. If you do not accept them, you must not use any of our services.
The data managers www.BitXchange.es guarantee the legality, reliability accuracy, completeness, timeliness and usefulness of the contents.

The establishment of a hyperlink, link, exchange, does not imply in any case the existence of relations between the www.BitXchange.es managers and the owner of the website with which it is established, nor the acceptance and approval of its contents or services.

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